Terms of Service

UCF Terms of Service

Intellectual Property

All information, data, text, photographs, graphics, audio, video, messages or other material appearing on UCFMACHINESHOP.COM are owned by UCF Machine Shop. You are expressly prohibited from using any Content without the express written consent of UCF Machine Shop. Except as otherwise stated in these Terms, none of the material may be reproduced, distributed, republished, downloaded, displayed, posted, transmitted, or copied in any form or by any means, without the prior written consent of UCF Machine Shop. Permission is granted to display, copy, distribute, and download the materials on this Site solely for personal, non-commercial use provided that you make no modifications to the materials.

Inaccuracy Disclaimer

There may occasionally be information related to product descriptions, availability, or pricing on our website that is inaccurate, contains a typographical error, or omitted information, etc… We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). Price and availability information contained on this site is subject to change without notice. UCFMACHINESHOP.COM shall not be bound by any errors or omissions in posting product information or prices with respect to any products or services offered on the website. All materials and information presented by UCF Machine Shop on UCFMACHINESHOP.COM are intended to be used for informational purposes only.

Shipping Policies

Listed shipping rate applies to shipping to the 48 Continental States. Please contact us for shipping rates to Hawaii, Alaska, and destinations outside the United States.

Refundable Core Charges

If you order a product with a Refundable Core Charge, your returned cores must be in a condition which allows us to remanufacture them for resale. Core charges are refunded as soon as we determine that your heads are useable for remanufacture. The refund will be issued in the form of a check that will be mailed to you.

Factors which eliminate cylinder heads for core use include:

  • heads that were previously machined too thin
  • prior and severe cracks which are not repairable
  • prior deep cracks extending below seat areas
  • prior fuel in coolant injector hole cracks
  • prior o-ringing (unless performed by UCF)
  • heads that have been drilled and tapped for coolant return lines

Many smaller cracks in the seats are eliminated by replacing the seats and are usually fine.

We can also repair some cracks in the deck surface using Lock N Stitch® pins, but are unable to repair cracks which extend into injector holes, glow plug holes, or deep into a port.

Your core must be returned within 45 days of receiving your heads. Cores received after 45 days will NOT be eligible for refund and may be returned to the buyer at the buyer's expense.

Yes, this means you may not receive your full refund if your heads are not useable to us. We need heads that we can remanufacture and would need to purchase useable cores if returned heads are unusable. If you believe your heads might not be useable, we offer the NO CORE option which reduces the price to cover us purchasing good cores and eliminates you prepaying for return shipping of your cores. You can also call or message us about your core concerns.

We DO NOT accept Chinese or any non-OEM castings for cores.

Product Availability

Products may not be readily available for immediate shipment at any given point. Delays of up to several weeks may happen at any point due to a sudden demand of certain products, limited availability of quality parts, etc… If you have a question about availability of a product, contact us prior to ordering.

Product Returns

If you need to return a product, contact us and we can discuss how to proceed and determine if there will be any associated restocking fees.

Product Exchanges

If you need to exchange a product, contact us and we can discuss how to proceed and determine if there will be any additional shipping charges.

Order Cancellation

If you need to cancel an order, contact us and we can discuss how to proceed.

Product Warranty

Our products carry various warranties. Make sure you review the specific warranty information for the product you are interested in. If you have any questions about warranties, contact us.

Contact Us

You may reach us at:

UCF Machine Shop
469 East North Street, Suite 2
Carlisle, PA 17013
(717) 249-8517 M-F 7:30-5 EST
ucfcontact@ucfmachineshop.com

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ucfcontact@ucfmachineshop.com
Hours: Mon - Fri 7:30AM - 5PM